Terms & Conditions
Please read these terms carefully before using our website or placing an order.
Please read these Terms & Conditions carefully before using the website or placing an order with Futuristic PC.
This document outlines the rules, responsibilities, and legal conditions governing website usage and all transactions.
If you do not agree with any part of these terms, you should not use the website or proceed with a purchase.
Introduction
Welcome to the Futuristic PC website and online store. By accessing the site, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
All products, services, and information displayed on the website represent an invitation to offer.
Order acceptance occurs only when the product has been dispatched. Prior communication, order confirmation emails, or payment receipt do not constitute final acceptance.
We reserve the right to accept or reject any order at our sole discretion.
Eligibility & Website Use
- • Website use is permitted only to individuals legally capable of entering binding contracts under Indian law.
- • Persons considered legally ineligible to contract are not allowed to transact.
- • Users under 18 years may use the site only under supervision of a parent or legal guardian.
- • Purchases restricted by age must not be made by minors.
Account & Registration Responsibilities
When you register or place an order, you agree to provide accurate, complete, and up-to-date information.
- • Maintaining account and password confidentiality
- • All activities performed through your account
- • Restricting unauthorized access
We may suspend or terminate accounts if information provided is false, incomplete, or misleading.
Pricing & Product Information
- • We strive for accurate pricing and product details; however, typographical or technical errors may occur.
- • Final price confirmation happens only after order review.
- • Prices and availability may change without prior notice.
- • Store prices and online prices may differ by region or stock conditions.
- • In rare shortage situations, selling price may exceed MRP.
Stock Availability
- • Orders for unavailable items may be cancelled.
- • Customers will be notified if an item goes out of stock after order placement.
- • Paid amounts for cancelled out-of-stock orders will be refunded.
Product & Order Policies
Product Images & Specifications Disclaimer
- • Product images and specifications are for identification purposes.
- • Manufacturers may change design or specifications without notice.
- • Minor differences in appearance or specs do not qualify as defects.
Customer Cancellation Rules
- • Cancellation before processing may include a fee up to 10%.
- • Cancellation after processing begins may include a fee up to 25%.
- • Dispatched or delivered orders cannot be cancelled.
- • Custom-built and special-order items are non-cancellable.
Return & Refund Policy
- • Returns are accepted only for defective or dead-on-arrival products.
- • Wrong product selection by the customer is not eligible for return.
- • Refund processing may take 7–10 working days after approval.
- • Refunds are issued to the original payment source or bank account.
Shipping, Payments & Conduct
Shipping & Delivery
- • Components typically dispatch within 1–3 working days.
- • PC builds typically dispatch within 3–7 working days.
- • Custom or out-of-stock parts may extend timelines.
- • Courier timelines depend on destination and logistics providers.
Payment & Card Use
- • You must use only legally owned payment methods.
- • Fraudulent card use liability rests with the user.
- • Transactions declined by banks are not our liability.
User Conduct Rules
- • Post unlawful or abusive content
- • Attempt unauthorized access
- • Disrupt networks or systems
- • Send spam or malicious code
- • Violate intellectual property rights
Intellectual Property
All website content including text, graphics, logos, images, and software is owned or licensed and protected by copyright and trademark laws.
Limitation of Liability
- • Services are provided “as is.”
- • We are not liable for indirect or consequential losses.
- • Maximum liability is limited to the purchased product value.
Governing Law
All transactions and disputes are governed by the laws of India and subject to appropriate jurisdiction.